Target Market Determination


Rent Flow Loan

This document is the Target Market Determination (TMD) for the Rent Flow Loan offered by Real Estate Advance Pty Ltd ACN 164 355 051 Australian Credit Licence 546099.  

A Target Market Determination (TMD) is a written document that: 

  • describes the class of customers that make up the target market for the Rent Flow Loan (Target Market);
  • specifies any conditions and restrictions on the distribution of the product (Distribution Conditions); and
  • sets out the events or circumstances where we are required to review the TMD (Review Triggers).   

We are required to have a TMD by law.  This TMD is not a recommendation to acquire a Rent Flow Loan nor does it replace our terms and conditions or other disclosure documents that we may provide to a customer.  

Product Type

Unsecured Personal Loan

Issued By (Real Estate Advance, we, us, our)

Real Estate Advance Pty Ltd ACN 164 355 051 Australian Credit Licence 546099

Date TMD approved

16 September 2025

TMD Version

1.0

Initial Review Period 

One year after the date of this TMD

Subsequent Review Periods

Every third anniversary of the date of this TMD

Target Market Description

Product description and key attributes

The Rent Flow Loan is an unsecured personal loan that may be used for purposes relating to a rental property (Permitted Purpose).  It provides you with early access to the amount of rent that you would otherwise receive over the term of a lease of an existing rental property.

The key attributes of the Rent Flow Loan are:

  • Term – up to 24 months
  • Minimum Loan Amount – $2,000.00
  • Maximum Loan Amount – $50,000.00 subject to the amount of equity in the existing property;
  • Interest Rate – fixed for the term of the loan.  
  • Repayments:
    • Monthly payments of principal and interest.
    • Repayment holidays of up to 3 months (during which time interest is capitalised and repayments are not required) are available.
  • Early Repayments – at any time without penalty; 
  • Security – caveat over the property being sold.    
  • Maximum Loan to Value Ratio (LVR) – 90%

Fees and charges also apply.

The Rent Flow Loan is only available to Australian citizens or residents who are 18 years or over and who meet Real Estate Advance’s credit criteria and who are prepared to provide a caveat over the rental property as security for the loan.  

Customers for whom the product is likely to be suitable (Target Market)

Real Estate Advance considers that the Rent Flow Loan will suit borrowers who want to borrow against future rental income of an existing rental property. Funds can be used for purposes relating to the existing rental property or to put towards a new rental property.

Objectives of customers in the Target Market

The Rent Flow Loan will meet the objectives of landlords wishing to borrow money for a Permitted Purpose.

Needs of customers in the Target Market

The Rent Flow Loan will suit the customers who:

  • require certainty in respect of loan repayments with a fixed interest rate; and
  • wish to access future rental payments to put towards a purpose relating to a rental property now.

Financial position of customers in the Target Market

Customers entering into a Rent Flow Loan will:

  • have the ability to make all repayments (including principal and interest amounts) and all fees and charges when they are due without ‘substantial hardship’; and
  • be willing to provide appropriate security for the loan.

Ineligible consumers

The Rent Flow Loan is not appropriate for customers who:

  • are under 18 years old;
  • do not meet Real Estate Advance’s credit criteria;
  • are unable to meet loan repayments out of the rental proceeds on the existing rental property;
  • be willing to grant a caveat over the rental property to Real Estate Advance; or
  • have defined goals and objectives that are not met by this product.

 

Real Estate Advance has reviewed the Rent Flow Loan, including its key attributes, and considers that it is appropriate to satisfy the objectives, financial situation and needs of consumers in the Target Market because:

  • applications will only be approved for a Permitted Purpose; and
  • loans will only be offered to customers whose objectives and needs are aligned to those set out in this document.

Distribution Conditions

Conditions and restrictions on distribution of the product

The Rent Flow Loan is subject to the following distribution conditions and restrictions: 

The Rent Flow Loan may only be distributed:

  • via an on-line application;
  • by the customer calling Rent Flow directly; 
  • through a broker acting under an Australian Credit Licence; or
  • as a result of a referral from one of our Referrers, acting in accordance with the ‘Referrer exemptions’ in Regulation 25(2) or 25(5) of the NCCP Regulations.  

Rent Flow considers that its Distribution Conditions are appropriate and likely to result in the product being distributed to the Target Market for the following reasons.  

  • Legal relationship – Rent Flow has: 
  • a direct employment relationship with our staff taking calls or otherwise assisting customers who are interested in a Rent Flow Loan; and
  • a written agreement with our third party Distributors.  
  • Supervision – Rent Flow 
    • closely monitors the performance of its staff; and 
    • undertakes periodic reviews in relation to the activities of our third party Distributors.
  • Training – 
  • Staff and licensed third party brokers: 
    • are appropriately trained to discuss the features of the product with customers; and
    • understand that applications will not be approved unless they satisfy Real Estate Advance’s credit assessment criteria; and
  • Referrers are provided with clear instructions regarding the limitations on their activities.  

Review Triggers

Circumstances which will result in the product being reviewed

Real Estate Advance will review this TMD in the following circumstances.  

  • in our initial review;
  • we receive a significant number of complaints in relation to the product;
  • we identify a material adverse customer experience in relation to product appropriateness, including rates of loan failure; 
  • there is a material change to the product’s key attributes or the manner of distribution 
  • there is a pattern of ‘significant dealings’ in the product which are inconsistent with the Target Market; 
  • ASIC orders that the distribution of the product cease, or ASIC or AFCA raise concerns about the design and distribution of the product; and
  • any other event or circumstance that Real Estate Advance considers mean that it is appropriate for the TMD to be reviewed.  

Review Trigger Reporting Requirements 

Our staff and third party Distributors must advise Real Estate Advance if they become aware of any of the following matters within the timeframes specified.  

Product complaint data

Information relating to complaints received about the product or the distribution of the product, including: 

  • number of complaints, 
  • the identifier of the distributor;
  • the product name; and
  • the exact details of the complaint.  

Quarterly within 10 business days of the end of each March, June, September and December.  

Significant dealings

Any significant dealing of the product outside the Target Market

As soon as practicable but no later than 10 business days after becoming aware of the significant dealing.

Feedback

Any feedback received about the product or the Distribution Conditions for the product.  

As soon as possible, but no later than within 20 business days of the receiving the feedback

 

Record Keeping

Real Estate Advance will keep records of the reasonable steps they have taken to ensure that this product is sold in a manner consistent with this TMD.  Our third party Distributors must also keep records of all customers they refer to us.  

Real Estate Advance will also keep complete and accurate records of 

  • all versions of the TMD for this product; and
  • our decisions, and the reasons for those decisions about:
    • the determination of the TMD for this product;
    • the identification and tracking of review triggers; 
    • the setting of review periods, and 
    • all other the matters documented in this TMD.